Privacy Policy
A Plus International Healthcare Privacy Statement
A Plus International Services Limited (“A Plus”) respects your personal privacy and is committed to maintaining your trust and confidence. We believe that it is our obligation ensuring the security of your personal information. Please take time to read this policy and contact us if you have any questions or concerns.
A Plus updates this policy periodically without notice so please check it occasionally for any changes.
By continuing to use any services and website provided by A Plus, you certify that you have read and agree to abide by A Plus ’s Privacy Statement.
Collection of Personal Information
We will ask you when we need information that personally identifies you (“Personal Information”) or allows us to contact you. Personal Information collected by A Plus includes but is not limited to Name, Contact Phone Number, Address, Nationality and Government issued identity documents.
A Plus requests Personal Information when you make an enquiry, make a policy application, request a service, or correspond with us.
You make all decisions regarding whether to proceed with any activity that requests Personal Information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the transaction.
Use of Your Personal Information
A Plus only uses Personal Information in the following ways:
- Policy Details for Application and policyholder servicing
- Claims Management
Please be advised that A Plus may disclose your Personal Information, if required to do so by law or in the good-faith belief that such action is necessary to:
- Confirm to the edicts of the law or comply with legal process served
- Perform and defend rights or property of A Plus International Services.
Sharing of your Personal Information / Control of your Personal Information
When you register, or otherwise give us Personal Information, A Plus will not share that information with third parties without your permission, other than for the limited exceptions listed above. It will only be used for the purposes stated above.
All of the information submitted to A Plus via email and/or via A Plus ’s website is secure. Once you provide your Personal Information to A Plus and/or enter your Personal Information including email address on our Website, you permit our team to contact you regarding further issues.
Security of Your Personal Information
A Plus has taken security measures, consistent with international information practices, to protect your Personal Information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.
A Plus stores the Personal Information you provide in computer servers with limited access that are in controlled facilities in Hong Kong.
Accessing Your Personal Information
A Plus provides you with the means to ensure that your Personal Information is correct and up-to-date. You can access and correct your Personal Information by contacting A Plus as described at the bottom of this statement, or through alternative means of access described by the service.
Use of Cookies
When you visit the Website, a cookie is placed on your machine (if you accept cookies) or is read if you have visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.
While A Plus does not offer an opt-out on the side for cookies, browsers provide you with information and control over cookies. You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and learn which server your information is being returned to. You have the option accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers.
Contacting Us
Questions regarding this Statement or the practices of A Plus’s service team and website shall be directed to A Plus by emailing such questions to A+ Personal Data Privacy (pdpcs@aplusii.com) .
